Collective Bargaining and Grievance Mediation, Dispute Resolution, Training, Card Checks, Arbitration, and Fact-Finding Services
Experienced and Proven Mediators
At Transformation WRX™, we are a team of experienced, conflict management professionals (former federal mediators) who thrive in helping people resolve even the toughest disagreements. Specializing in labor management relations, when tensions run high and frustration fills the room, we come to life. We specialize in mediating high-stakes grievances and negotiations, with extensive experience handling labor agreements with bargaining units covering up to 33,000 employees/members.
Our firm was born out of necessity when the federal government reduced the agency down to a handful of federal mediators located in Washington DC, with the philosophy to transition services to the private sector. A group of exceptional, seasoned mediators united to fill the gap, and since then, we've been committed to mediating effective, lasting resolutions for all involved.
Studies show that mediated agreements lead to more durable, satisfying outcomes compared to adversarial methods, which is why we offer both in-person and remote web-based virtual services. With Transformation WRX™, you can resolve conflicts faster, involve all parties more deeply, and see lasting results.
Let us help you turn conflict into opportunity.
"What impresses me most is TransformationWRX is not just building a roster. They are building a professional organization of expert, seasoned mediators."
- Barbara Rumph
Meet Our Team
Certified Conflict Management Professionals
Myla Hite
Champion of Collaborative Workplaces and Founding Partner
With over 40 years of expertise in labor relations, Myla brings the insight, experience, and energy of a seasoned professional who has spent her career at the intersection of negotiation, mediation, and organizational transformation. A trusted voice in the field, Myla has served in executive management roles and as a lead negotiator, mediator, consultant, and trainer across the private, public, and federal sectors.
Her impact spans industries from aerospace and healthcare to construction, manufacturing, and grocery. She has mediated collective bargaining agreements involving up to 33,000-member units and helped resolve complex workplace disputes with clarity and fairness.
Known for her dynamic, real-world approach, Myla develops and delivers engaging, customized training on collective bargaining, grievance handling, labor-management committee processes, steward/supervisor dynamics, communication, conflict resolution, and more. Her facilitation style empowers both labor and management to build sustainable, productive partnerships.
A mediator since 1995 with a graduate degree from Ball State University, Myla is a sought-after keynote speaker who is deeply committed to fostering workplaces rooted in dignity, choice, and meaning for all.
Judy Cortez
Judy is a dynamic force in the realm of organizational change, dedicated to transforming workplace dynamics and fostering positive environments. As a qualified, former commissioned federal labor and employment mediator, Judy excels in resolving disputes across private, public, and federal sectors. With unparalleled expertise in collective bargaining and grievance mediations, plus workplace conflict resolution, Judy also offers transformative training models such as interest-based bargaining, affinity bargaining apart from the traditional collective bargaining, labor management relationship building and sustainability, problem-solving, and effective communication. Judy is a change management professional who has conducted multiple organizational climate assessments utilizing fact-based experiences in the workplace.
An energetic speaker and change-agent, Judy has led national workshops and developed groundbreaking webinars for federal mediators. Judy's impressive collaboration with Southern University Law Center resulted in a pioneering program that certified law students as mediators in Alternative Dispute Resolution. Judy's extensive work with various labor organizations has solidified healthy and positive working relationships with employers.
Judy holds degrees in Political Science and Criminal Justice, along with Mediation and Paralegal certifications from Texas State University. Fluent in both Spanish and English, Judy's bilingual abilities further enhance her effectiveness in diverse settings.
Seasoned Professional Mediators
Stephanie Haynes
Stephanie’s success stems from her transformational mediation style and her dedication to empowering parties to create lasting change. She is adept at leading teams through collaborative and interest-based problem-solving approaches and helping stakeholders craft strategic plans to navigate industry challenges. Her expertise includes facilitating contract negotiations rooted in open communication and respect, as well as fostering labor-management synergy in areas such as legislative policy, funding, market share, and community relations.
Based in Kansas City, Missouri, Stephanie has extensive experience in both the public and private sectors. With a 20-year background in collective bargaining, she specializes in fostering strong, productive relationships between unions and employers.
In addition to her work as a federal mediator, Stephanie has developed and delivers training on bias, inclusion, and gender dynamics. She is also available for Diversity, Equity, and Inclusion (DEI) training and supportive services.
A graduate of Texas Tech University, Stephanie further honed her expertise as a participant in the 2024 Conflict Management Professionals Program.
Madelaine Colas
Madelaine is a magnificent Mediator and Alternative Dispute Resolution (ADR) expert with extensive experience in conflict resolution, collective bargaining, and grievance adjudication. With a deep understanding of both Traditional and Interest-Based Bargaining, she has served as a facilitator and trainer, helping organizations, unions, and management navigate complex negotiations effectively.
A graduate of the Rutgers Labor Law Center in Piscataway, New Jersey, Madelaine brings a wealth of knowledge in labor law and dispute resolution. Her expertise extends to arbitration, where she steps in when necessary to ensure fair and just outcomes.
Known for her strategic approach, impartiality, and ability to foster productive dialogue, Madelaine is committed to helping parties reach sustainable agreements and resolve disputes efficiently. Whether facilitating collective bargaining sessions or adjudicating grievances, she is a trusted professional dedicated to equitable and effective conflict resolution.
Barbara Baker
FMCS Executive Manager (Retired)
Barbara is a trusted expert in collective bargaining, grievance mediation, and workplace conflict resolution. With a strong foundation as a former labor and employment attorney, she brings unmatched insight and experience to both public and private sector clients across the country.
Known for her results-driven approach, Barbara offers both traditional and collaborative mediation services. She has trained mediators across the U.S. and internationally, sharing practical strategies and proven techniques that build confidence and competence.
Barbara is also a sought-after trainer, recognized for her engaging and interactive style. She designs and delivers customized training programs tailored to each organization’s unique needs—covering topics such as dispute resolution, communication and conflict, leadership development, labor-management relations, and effective negotiations.
Her workplace conflict resolution services go beyond mediation. Barbara conducts on-site assessments, facilitates difficult conversations, delivers targeted training, and provides individual coaching—all with the goal of restoring trust and improving organizational health.
A graduate of Northwestern University School of Law, Barbara is a federally recognized Conflict Management Professional and Coach. She is also Prosci-certified in Change Management, equipping her to support organizations through complex transitions with clarity and compassion.
Transforming conflict into opportunity, nationwide!
"AMAZING training. I gained so many practical tips. Every new labor relations professional should take the labor basics training."
- Virginia
“We had so much conflict between labor and management, we knew we needed to do something. We reached out to Myla and we are so much better off than we were last year.”
- Dusty
“As a labor rep, there is a lot I consider before calling a third-party. Myla makes everyone feel valued while facilitating us towards the goal. I know I can count on her to be there when I need her”
- Kelly